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Help & Support

Get help with LooK, find answers to common questions, and learn how to troubleshoot issues.

Help Resources

  • FAQ

    Answers to frequently asked questions about LooK.

    FAQ

  • Troubleshooting

    Solutions to common problems and error messages.

    Troubleshooting

  • Support

    How to get additional help and report issues.

    Support

Quick Help

Installation Issues

# Verify Node.js version
node --version  # Should be 18+

# Verify FFmpeg
ffmpeg -version

# Reinstall Playwright browsers
npx playwright install chromium

API Key Issues

# Check if key is set
echo $OPENAI_API_KEY

# Test the key
curl https://api.openai.com/v1/models \
  -H "Authorization: Bearer $OPENAI_API_KEY"

Run Diagnostics

# Basic test
look test

# Full pipeline test
look test --full

# Debug mode
DEBUG=1 look demo https://example.com

Getting Help

1. Search Documentation

Use the search bar at the top to find answers in our documentation.

2. Check FAQ

Many common questions are answered in the FAQ.

3. Troubleshooting Guide

For error messages and issues, see Troubleshooting.

4. GitHub Issues

If you can't find an answer:

  1. Search existing issues
  2. Open a new issue

Include:

  • LooK version (look --version)
  • Node.js version (node --version)
  • Operating system
  • Full error message
  • Steps to reproduce

5. Community

  • GitHub Discussions (coming soon)
  • Discord (coming soon)