Support¶

How to get help with LooK and report issues.

Getting Support¶

Documentation¶

Start by searching this documentation using the search bar at the top.

GitHub Issues¶

For bugs, feature requests, and questions:

Open an Issue

Before Opening an Issue¶

Search existing issues - Your question may already be answered
Check the FAQ - Common questions are covered there
Try troubleshooting - Review the troubleshooting guide

What to Include¶

When opening an issue, include:

**Environment:**
- LooK version: (run `look --version`)
- Node.js version: (run `node --version`)
- OS: (e.g., macOS 14.0, Ubuntu 22.04, Windows 11)
- Browser: (for web editor issues)

**Description:**
A clear description of the issue.

**Steps to Reproduce:**
1. Run `look demo ...`
2. See error

**Expected Behavior:**
What should happen.

**Actual Behavior:**
What actually happens.

**Error Message:**

Paste the full error message here

**Additional Context:**
Any other relevant information.

Bug Reports¶

For bugs:

Provide a minimal reproduction case
Include the full error stack trace
Note if the issue is consistent or intermittent

Feature Requests¶

For new features:

Describe the use case
Explain why existing features don't solve the problem
Provide examples if possible

Security Issues¶

For security vulnerabilities:

Do not open a public issue.

Email security concerns to the maintainers directly or use GitHub's private vulnerability reporting.

See SECURITY.md for details.

Contributing¶

Want to contribute a fix or feature?

See the Contributing Guide for how to get started.

Commercial Support¶

LooK is open source and community-supported. For commercial support inquiries, open an issue with the commercial label.